Legal
Privacy Policy
Last updated: May 22, 2026
High Shine Detailing ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, book a service, or contact us — and how we use, share, and protect that information.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number, mailing or service address
- Vehicle information: make, model, year, and condition notes you share during booking
- Booking and payment information: service selected, appointment time, and payment details (processed by our payment providers — we do not store full card numbers on our servers)
- Communications: messages you send to us via email, text, phone, or social media
We also automatically collect limited technical information when you visit our site, including IP address, browser type, device type, pages viewed, and referring URLs, through standard analytics tools and cookies.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and deliver detailing, ceramic coating, and vinyl wrapping services
- Communicate with you about appointments, follow-ups, and service updates
- Process payments and issue receipts
- Send occasional marketing or promotional messages (you can opt out anytime — see Section 6)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Third-Party Services We Use
We share information with trusted third-party providers strictly as needed to operate our business:
- Acuity Scheduling — manages our booking calendar and appointment confirmations
- Square — processes in-shop and mobile payments
- Webflow — hosts this website
- Google Analytics & Google Ads — measures site traffic and advertising performance
- Meta (Facebook/Instagram) — runs paid advertising and tracks campaign performance
Each provider has their own privacy practices. We do not sell your personal information to anyone.
4. Cookies and Tracking
Our site uses cookies and similar technologies to improve performance, remember preferences, and measure ad effectiveness. You can disable cookies in your browser settings, though some site features may not work as intended without them.
5. Data Retention
We retain customer information for as long as needed to provide services, comply with legal requirements (such as tax records), and resolve disputes. You may request deletion of your information at any time — see contact details below.
6. Your Choices and Rights
You have the right to:
- Request a copy of the personal information we have about you
- Ask us to correct or update inaccurate information
- Ask us to delete your information (subject to legal retention requirements)
- Opt out of marketing emails or texts at any time by replying "STOP" or contacting us directly
7. Security
We use reasonable physical, technical, and administrative measures to protect your information. No method of transmission over the internet is 100% secure, but we work hard to keep your data safe.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website or services after changes means you accept the updated policy.
10. Contact Us
Questions about this Privacy Policy or your information? Reach out anytime: